Effective Date: [Insert Date]
Business Name: LionShield Singapore
Website: [Insert Website URL]

LionShield Singapore (“we”, “our”, “us”) is committed to protecting your privacy and personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. What Information We Collect

When you visit or interact with our website or make a purchase, we may collect the following types of personal data:

• Identity Information: Full name, date of birth (if required)

• Contact Information: Email address, phone number, shipping and billing address

• Transaction Information: Purchase history, payment details (via secure third-party providers)

• Technical Information: IP address, browser type, device ID, operating system

• Marketing Preferences: Your choices regarding promotional communications

We do not collect or store your full payment details (e.g., credit card numbers). All transactions are processed through secure payment gateways.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders

• To communicate with you about your orders and support requests

• To send you marketing emails or updates (only with your consent)

• To improve our website, products, and services

• To comply with legal or regulatory obligations

3. Disclosure of Your Information

We may disclose your personal data to the following parties where necessary:

• Third-party service providers: such as logistics, payment processors, and IT support

• Government or regulatory authorities: if required by law

• Professional advisors: such as legal or accounting consultants for compliance

We do not sell, rent, or trade your personal data to third parties.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences

• Track website usage and performance

• Deliver relevant advertising (if applicable)

You can choose to disable cookies in your browser settings, though this may affect the functionality of the Site.

5. Marketing Communications

We may send you promotional emails or product updates only if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, collection, use, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Under the PDPA, you have the right to:

• Access your personal data held by us

• Correct any inaccurate or incomplete data

• Withdraw your consent to our use of your personal data

• Request deletion (subject to legal and operational obligations)

To exercise your rights, please contact us (see Section 10 below).

9. Third-Party Links

Our website may contain links to external sites that are not operated by LionShield. We are not responsible for the privacy practices of such third parties. Please review their privacy policies separately.

10. Contact Us

For questions about this Privacy Policy or to make a data request, please contact:

LionShield Singapore
📧 Email: [Insert Contact Email]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services means you accept the revised policy.